Privacy Policy

Classic Marble Company ("CMC", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our Loyalty Program mobile application ("App") for contractors and masons.

1. Information We Collect

We may collect the following information when you register or use the App:

• Name, mobile number, address, and basic contact details
• Profession and business details
• KYC information (if required)
• Purchase invoices, claims, and transaction data
• Device information, usage logs, and location (only if permission is granted)
• Loyalty Program activity (points earned, redeemed, offers availed)

2. How We Use Your Information

Your information is used to:

• Create and verify your account
• Manage the Loyalty Program and reward points
• Process claims and redemptions
• Communicate updates, offers, and support
• Improve App performance and prevent fraud

We do not sell your information to third parties.

3. Sharing of Information

We may share your information with:

• CMC internal teams for program management
• Verified service partners for app hosting, messaging, analytics, and reward fulfilment
• Authorities when required by law or to protect the program from misuse

4. Data Security

Your data is stored on secure servers and protected using appropriate security measures. However, no system is completely foolproof, so we recommend keeping your login information confidential.

5. Your Rights

You may:

• Update or correct your information through the App
• Request account deletion (note: unredeemed points may lapse)
• Opt out of promotional messages
• Withdraw permissions such as location access

6. Cookies & Tracking

The App may use cookies or tracking tools to improve functionality and personalise your experience. You may disable them via device settings, but some features may not work properly.

7. Children's Privacy

This App is meant for adults (18+). We do not knowingly collect information from minors.

8. Changes to This Policy

CMC may update this Privacy Policy from time to time. Continued use of the App indicates your acceptance of the updated terms.

9. Contact Us

Classic Marble Company - Loyalty Program Support
Email: Support@awign.com
Phone: 022 5065 8851